Everything depends on the owner
Card updates, prices and supply plans have to be kept in mind. Let's collect repeating operations into a clear order of work.
Store management / Regular operational support
The store requires attention. Not necessarily yours.
We will take on the regular tasks of the store at Wildberries or Ozon: updating cards, agreed prices, reports and supply planning. You have more time for business, and your work remains under control - according to regulations and a weekly summary.
- Up to 20 SKUs on one marketplace
- Operations according to agreed regulations
- Weekly report
Operative work - with a specialist. Business decisions are yours.
When the store takes up your entire working day.
There is a team, but there is not enough responsibility
Tasks get lost between employees and contractors. We will separate what we take, what remains with your team and where approval is required.
Many reports, little clarity
What is needed is not correspondence for a week, but a clear result: completed operations, open questions and next actions.
What is included in the work
What you can delegate to the store manager.
01
Regulations and transfer of tasks
Let’s clarify the range and repetitive work. For each type of task, we agree on the frequency, required materials, the person responsible and the limit of independent action.
List of operations and approval procedure.
02
Cards and current information
We will make agreed upon updates to selected cards from the provided texts, characteristics and files. We will separately indicate when new materials are needed.
Updated information on transferred tasks.
03
Prices and supply planning
We will monitor the agreed prices and make permitted changes. We will prepare a supply plan based on available stock and store data; procurement and physical shipment remain separate activities.
Change control and plan for next deliveries.
04
Weekly report
Let's collect completed operations, unresolved issues and tasks for the next period. We will show where the owner's decision or additional information is required.
Clear report instead of having to check everything manually.
Delegation without losing control
Each task has a basis, an executor and confirmation.
We don’t limit ourselves to the phrase “store managed.” We determine in advance what materials to work with, what can be changed independently, and when your solution is needed.
- 01
Update card
What are you conveyingSKU, prepared specifications, text or an approved file.
What we do and showWe make the permitted changes and note what has been updated. We do not replace new shooting and design by loading finished material.
- 02
Change price
What are you conveyingNew price or acceptable range and approval procedure.
What we do and showWe carry out the change within the agreed limits. We do not make decisions on additional discounts for the owner.
- 03
Plan replenishment
What are you conveyingAvailable stock, sales information and product restrictions.
What we do and showWe are preparing a delivery plan and questions for your team. Purchasing, batch assembly and transportation remain separate operations.
We will agree on the frequency of tasks, work schedule and necessary permissions before starting. In the report we record what has been accomplished and the issues that await your decision.
What operations take up your time? Let's discuss what to pass on to the specialist.
Discuss running a storeResult that can be used
Updates in your account and a weekly report on your tasks.
You do not need to restore the progress of work by correspondence. The weekly summary shows what has been completed, what is awaiting resolution, and what tasks are coming next. Changes remain in your account, and the work order is known to you and the team.
We take it upon ourselves
Coordinated regular operations and reporting within the selected site and assortment.
Stays with you
Key decisions, change permissions, materials provision and product management. Advertising and content production are not automatically enabled.
Operating procedure01 02 03 04
First we agree on the work. Then we carry it out according to the agreed procedures.
Analyzing current work
We clarify the tasks, team, range and available materials.
Documenting the procedures
We agree on operations, frequency, powers, cost and communication procedures.
Accepting tasks
We carry out the assigned work and mark the issues that require your participation.
Discussing the week
We submit the report and agree on the following priorities.
We will agree on the start date, work schedule and response time before transferring tasks. The cost is indicated per month, and not for 24-hour availability of a specialist.
A month of regular work - with clear boundaries.
Store management
from RUB 34,900per month- Up to 20 SKUs on one marketplace
- Operations according to agreed regulations
- Weekly report
The final scope and conditions will be agreed upon before the start of work. The application is not a payment.
What is included in the base price
One marketplace and up to 20 SKUs: agreed regular tasks for listings, prices, reports and supply planning; a weekly report.
What's not included
Strategy and regular advertising, advertising budget, content production, accounting, warehouse operations and transportation are not included in operational support. For comprehensive promotion, choose marketing.
What to prepare
- Site, assortment and list of operations that you want to transfer.
- Ready materials, current instructions and necessary reports.
- Responsible for coordinating prices, accesses and priorities.
Base prices are denominated in Russian rubles. The specialist service and platform subscription are paid separately. For the first application you need a name and telephone number; documents and access are transferred after agreeing on a secure method.
To select the appropriate format.
Does running a store include setting up and running advertising?
No. Basic operational support covers cards, prices, reports and supply planning. For promotion strategy and regular work with campaigns, there is a separate integrated marketing management.
Can a specialist change prices without me?
Before the start, we fix the permissible actions and the approval procedure. Working with a store does not provide unlimited authority to change prices, spend budget or expand the range of services.
Can I leave some tasks to my team?
Yes. We will fix the boundary of responsibility and the method of transfer of materials. You can leave procurement and content to your team, and delegate agreed upon regular operations to us.
What will happen if the range or volume of tasks increases?
We will discuss changes in scope and cost before expanding the work. The starting price applies to one marketplace and up to 20 SKUs; new tasks are not silently included under the previous terms.
What will I have left after completion of the support?
The account, changes made, submitted regulations and reports remain with you. Before completion, we will agree on current tasks and transfer remaining issues to your team; further work requires separate approval.
Will a specialist respond around the clock?
We fix the work schedule and reaction time before the start. The monthly cost does not mean 24/7 duty. Urgency and additional tasks are discussed separately.
Let's start with your store
Discuss running a storeWhat store tasks are you willing to delegate?
We will discuss the problem, initial data and appropriate amount of work.