Claim received
You need to understand the content of the requirements and prepare a response. Let's analyze the circumstances and grounds based on the materials provided.
Claims and disputes / For business on marketplaces
Let's sort out the dispute. We will prepare a claim or response.
Is there a disagreement regarding payment, product or work of the performer? We will study your documents and correspondence, compare arguments and prepare one pre-trial document. We will explain the basis of the position, missing materials and next steps.
- One pre-trial question
- Up to 20 pages of materials
- Claim or response
One pre-trial issue, up to 20 pages of materials and one draft document. Sending the document and representation are not included in the base price.
When correspondence is no longer enough.
There is a discrepancy regarding money or goods
Payment, transfer of shipment or work performed is a matter of dispute. Let's compare documents, chronology and the subject of disagreement.
The conversation with the counterparty has reached a dead end
The messages contain a lot of judgment and little clarity. We will help you separate confirmed circumstances from assumptions and formalize your position.
What a specialist undertakes
First the foundations. Then the wording of the document.
01
Chronology and materials
Let’s clarify the parties, country, subject of the dispute and important dates. We will study the submitted documents and correspondence to the agreed extent and highlight the missing information.
Sequence of events and list of source materials.
02
Position Analysis
A specialized specialist will evaluate the arguments based on the documents, identify the risks and limitations of the conclusion. Let's discuss what result you want to get and how it is justified.
Position with explanation of reasons and open questions.
03
Draft claim or response
We will prepare one pre-trial document for the selected task. We agree on facts and requirements without presenting an unconfirmed amount or event as an established circumstance.
Draft of one document for future reference.
04
Next step explained
Let's analyze the prepared text and materials that are still needed. We will outline the issues of sending the document and further actions in relation to your situation.
Explanations of the result and continuation sequence.
Attention to essential issues
From events and documents - to a justified demand.
We don’t start with harsh formulations. First, we connect the circumstances with evidence and determine what can be justified.
View volume and price- 01
Restoring the chronology
Parties, agreement, payment, transfer and appeals - based on available materials.
Sequence of events without mixing facts with assumptions.
- 02
Comparing confirmations
We look at what follows from the agreement, documents on transactions and correspondence related to the issue.
It is clear what the position is based on and what materials still need to be obtained.
- 03
Drafting the document
We agree on the subject of the claim or response and prepare a draft covering one selected issue.
You receive the text and an explanation of its basis, rather than a promise of a predetermined outcome.
- 04
Explaining the next steps
We discuss the draft, open questions and further actions, including approval to send it.
You understand what has been prepared and which steps remain outside the scope of this work.
This is a procedure, not a conclusion on a specific dispute. Document submission, negotiations, and legal representation are not included in the baseline outcome.
What remains with you
Understand the position and receive a document for the next step.
You receive a review and one draft complaint or response. This is specific pre-trial work, and not a promise of a won case or money already returned.
Know the next step
at each stage.
Describe the question
Let’s clarify the stage of the dispute, the side and the urgency known to you. Documents are not needed in open form.
Coordinate the work
We will determine the applicable law, the possibility of assistance, the volume of materials, the result and the deadline.
Hand over the materials
After agreeing on the method of exchange, we will study the documents and prepare a position.
Review the result
We will hand over the draft and explanations. Sending it and further support must be agreed separately.
The work period will be agreed upon after assessing the issue and materials. Indicate known urgency upon first contact: the request itself does not constitute acceptance of the assignment or control of the response time.
Specific work and its costOne pre-trial question
Analysis of the situation and one draft document.
Claims and disputes
from RUB 5,900per analysis- One pre-trial question
- Up to 20 pages of materials
- Claim or response
Submitting an inquiry does not pay for the service. We confirm the possibility of assistance, cost and deadlines before starting.
What the base cost includes
One pre-trial question, up to 20 pages of materials: analysis of the situation and one draft claim or response.
What's not included
Judicial representation, examinations, state duties and a large volume of documents - separately.
What to prepare for discussion
- Who is involved in the dispute, the country and the subject of the disagreement.
- Brief sequence of events and known response times.
- Contract, claim, transaction confirmations and related correspondence.
- Amount as it relates to the dispute, and the desired outcome.
The base price is denominated in Russian rubles. The countries of the parties, the applicable law and the possibility of work are specified separately. Subscription to SellerStrat does not include legal services.
We start with the task, not with access to your account.For the first request, a name and phone number are enough. Transmit documents, correspondence and necessary information only after agreeing on the recipient and the method of exchange.
Answers for this work.
Do you guarantee a refund or holdback cancellation?
No. The outcome depends on the circumstances, evidence and the decision of the other party or the court. This service includes the analysis of one pre-trial issue and one draft document, but not a guaranteed result of the dispute.
Can I contact you when a claim has been made to me?
Yes. We will analyze the request received and the materials provided, and prepare a draft response. It is important to communicate the known timing and stage of the issue before agreeing on the work.
Will you submit a claim and negotiate?
The basic result is a prepared draft and explanations. Sending the document, negotiations and follow-up correspondence do not start automatically; the possibility and conditions of those actions are agreed separately.
Does this include legal representation?
No. Judicial representation, examinations, state fees and a large volume of documents are not included. The possibility of further assistance is determined after the analysis and separately agreed upon.
Are multiple claims or the entire dispute included?
Basic volume - one pre-trial issue, up to 20 pages of materials and one draft claim or response. Multiple participants, documents or individual requirements may require a different scope.
Let's start with your situation
Discuss complaint or responseTell me what happened. We will determine the required legal work.
Leave your contacts. We will discuss documents and circumstances separately.