Prepare access in Rakuten RMS
The connection uses approved partner access and connected-store identifiers. Create store-specific access for Rakuten Ichiba; do not reuse an owner's personal password.
Confirm the account belongs to Japan to avoid mixing stores and currencies.
Connection sequence
A change becomes active only after it is saved.
- 1
Open Rakuten RMS and prepare access.
- 2
Choose the marketplace and store in SellerStrat.
- 3
Enter the details, click Save access and wait for Connected.
- 4
Open the first module and verify period, store and imported row count.
Checks after connection
The main Rakuten Ichiba workflow covers mall-format stores, loyalty, campaigns, seasonality and JPY profit. Verify products, orders, settlements and inventory for the fulfillment models in use.
Operational reconciliation must reflect that fulfillment is merchant-managed with local warehouses and Japanese carriers.
Protect access and data
Never send tokens or keys through chat, email or screenshots. A connection status and sanitized error text are enough for diagnostics.
When access is revoked, create a new value, save it and run a control import.
Frequently asked questions
When will Rakuten Ichiba data appear?
Wait for Connected first. Initial import time depends on account volume and available API methods; verify period and row count in the opened module.
May I send a key to support?
No. Never send the secret value. Use connection status and sanitized error text for diagnostics.