Prepare access in Zalora Seller Center
The connection uses store-issued client credentials without sharing a personal password. Create store-specific access for Zalora; do not reuse an owner's personal password.
Confirm the account belongs to Singapore, Malaysia, Philippines, Indonesia and other Zalora markets to avoid mixing stores and currencies.
Connection sequence
A change becomes active only after it is saved.
- 1
Open Zalora Seller Center and prepare access.
- 2
Choose the marketplace and store in SellerStrat.
- 3
Enter the details, click Save access and wait for Connected.
- 4
Open the first module and verify period, store and imported row count.
Checks after connection
The main Zalora workflow covers fashion, size-color variants, seasonal collections and returns by local market. Verify products, orders, settlements and inventory for the fulfillment models in use.
Operational reconciliation must reflect that inventory is separated between Zalora logistics and fashion partner warehouses.
Protect access and data
Never send tokens or keys through chat, email or screenshots. A connection status and sanitized error text are enough for diagnostics.
When access is revoked, create a new value, save it and run a control import.
Frequently asked questions
When will Zalora data appear?
Wait for Connected first. Initial import time depends on account volume and available API methods; verify period and row count in the opened module.
May I send a key to support?
No. Never send the secret value. Use connection status and sanitized error text for diagnostics.